Frequently Asked Questions


Where to start for tweaking EQ on your Kemper.

The best place to start tweaking your new profiles to your specific EQ preferences is with the definition control. The definition control is a more accurate representation for setting EQ rather than the traditional bass, mid, treble, and presence controls on the front of the Kemper. The definition control can be found by holding down the “amplifier” soft button located on the front of your Kemper.


How do we tailor our profiles and captures?

When we fine tune our profiles and captures to get them ready for release we aim to tweak EQ, definition, and all built-in effects to be as neutral and plug and play as possible. When you open our products for the first time you are getting a sound that we like and believe is useful for multiple playing styles and genres.


Why another profile company?

When we looked at the market of third party Kemper, Quad Cortex, ToneX, and Impulse Response products, we frequently found that players’ main concern, including our own, was having to spend too much time flipping through dozens of profiles to only find a few that they found useful. We aimed to eliminate that from the Kemper and Quad Cortex experience by providing you with profiles and captures that are studio and live-gig ready right out of the box because we believe players should spend more time playing and less time staring at a screen.


How do I get Quad Cortex captures from Alter Amp Works?

When you purchase a capture pack from us, you will receive a PDF with details on the product you have purchased and instructions on how to receive your captures. Once you have followed all instructions, we will reach out to acknowledge that we have fulfilled your order and you can access all purchased captures on your Quad Cortex.

Do you want to purchase a Kemper, Helix, Quad Cortex, ToneX, or some other digital amp? We recommend zZounds!

Here at Alter Amp Works we trust the fine folks over zZounds to always take care of musicians looking for the best customer service and a wide variety products. Whether you want a new digital amp, a new guitar, or anything else, zZounds has you covered! Visit them HERE!